These Terms of Service ("Terms") govern your use of Coco Notes and Reminders, Inc ("we") products and services ("services") including our website and conversational AIs. By accessing or using our service, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using Coco, whether through WhatsApp or our website, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our service.

2. Description of Service

Coco is a chatbot service that operates primarily through WhatsApp, allowing users to set reminders, take notes, and conduct other productivity-based tasks. Users can also access the service account through our website.

3. User Accounts

1. To use Coco, you must have a valid WhatsApp account. Your Coco account is connected when you message Coco for the first time.
2. Your account is solely tied to your WhatsApp number. See our termination terms for questions about WhatsApp number deactivation and/or transfer.
3. Your Coco account may additionally be linked to an email address if you choose to become a paying subscriber. See our termination terms for additional questions related to billing.

4. Use of Service

Coco provides productivity tools via an AI chatbot Service. You may choose to subscribe to our paid services and cancel at anytime. Paid services may provide more features over non-paid services.

1. You agree to abide by our Acceptable Use policy by using Coco.
2. You agree not to use Coco:
 a) In any way that violates any applicable law or regulation.
 b) To send spam or any other unauthorized advertisements or solicitations.
 c) To impersonate or attempt to impersonate Coco, a Coco employee, another user, or any other person or entity.
 d) In any way that could disable, overburden, damage, or impair the service.

5. Acceptable Use

When conversing with Coco, you may not attempt to get it to discuss harmful, abusive, or illegal topics. You may not attempt evade our security, learn about Coco's algorithms, prompts, models, or source code. Your account may be terminated and deleted if we encounter such activity.

6. Termination

We may terminate or suspend your access to Coco immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the service will immediately cease. Your subscription will be cancelled, connected third party APIs will be disabled, and all personal data related to you will be permanently deleted.

7. Account Transfer and Deletion

We do not support transfering accounts across emails or phone numbers. We automatically detect when a WhatsApp account has been transferred or deactivated. In this case, we automatically delete all your personal data related to Coco and Services.

If you would like to request account deletion, please email us at info@textcoco.com with relevant details.

8. Limitation of Liability

To the maximum extent permitted by law, in no event shall Coco be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

9. Changes to Service and Terms

8.1. We reserve the right to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice.
8.2. We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to use Coco after those revisions become effective, you agree to be bound by the revised Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at info@textcoco.com

11. Free Service and Future Pricing

11.1. Coco is currently offered as a free service with additional features provided via paid monthly subscription.

By using Coco, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.